Privacy Policy

Privacy Policy – Ntjingila Tsasa Trading and Projects

Last Updated: 20-11-2025

Ntjingila Tsasa Trading and Projects (“we”, “our”, or “the company”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us during property buying and selling processes.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Identification Information

  • Full name
  • ID number or passport number
  • Contact details (email address, phone number)
  • Residential or postal address

1.2 Property-Related Information

  • Property details you submit for buying or selling
  • Valuation information
  • Service requests or inquiries

1.3 Financial Information

  • Proof of income (for property applications)
  • Bank statements (when required by lenders or legal processes)

1.4 Website Usage Information

We may collect non-personal data such as:

  • IP address
  • Browser type
  • Pages visited
  • Basic analytics for website improvement

This data is collected through cookies and tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to inquiries and provide real estate services
  • To assist with buying, selling, or renting property
  • To verify your identity as required by law (FICA compliance)
  • To process property transactions
  • To communicate updates, offers, or marketing messages (with consent)
  • To improve website functionality and customer experience
  • To comply with legal and regulatory obligations

We will never sell your information to third parties.

3. Sharing of Personal Information

We may share your information only when necessary, including with:

  • Registered estate agents working on your transaction
  • Banks or bond originators (for home loan applications)
  • Conveyancers and legal professionals
  • Property inspectors, valuators, or service contractors
  • Government or regulatory bodies when required by law

All third parties are required to keep your information confidential and use it only for the services requested.

4. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal data from:

  • Loss
  • Damage
  • Unauthorised access
  • Misuse
  • Disclosure

Your information is stored securely and only accessible to authorized staff.

5. Your Rights Under POPIA

As a South African user, you have rights under the Protection of Personal Information Act (POPIA), including:

  • The right to access your personal information
  • The right to request corrections
  • The right to request deletion where legally permitted
  • The right to object to direct marketing
  • The right to withdraw consent at any time

To exercise your rights, contact us using the details below.

6. Cookies

Our website may use cookies to:

  • Enhance user experience
  • Track website performance and analytics
  • Remember user preferences

You may disable cookies in your browser settings, but some website functions may not work properly.

7. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before submitting personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services after changes are posted indicates acceptance of the updated policy.

9. Contact Information

For questions, corrections, or privacy-related requests, please contact:

Ntjingila Tsasa Trading and Projects
Email: info@property-sale.co.za
Phone: 083 433 9242
Location: Sebokeng, South Africa

 

POPIA Compliance Notice

Ntjingila Tsasa Trading and Projects

Ntjingila Tsasa Trading and Projects is committed to safeguarding your personal information and complying with the Protection of Personal Information Act (POPIA), Act 4 of 2013. This notice explains how we process, protect, and manage your personal information when you use our website or engage with our property services.

1. Purpose of Collecting Personal Information

We collect personal information only for legitimate business purposes, including:

  • Facilitating property buying, selling, and rental services
  • Verifying client identity (FICA compliance)
  • Processing property valuations and transactions
  • Responding to inquiries and client communication
  • Marketing and service updates (with consent)
  • Complying with legal and regulatory obligations

We collect only the information necessary for these purposes.

2. Your Rights as a Data Subject

Under POPIA, you have the right to:

  • Access your personal information
  • Request correction or deletion where appropriate
  • Withdraw consent for marketing communication
  • Object to the processing of your information
  • Lodge a complaint with the Information Regulator

We respect your rights and will respond to all valid requests promptly.

3. Protection of Personal Information

We take reasonable and appropriate security measures to protect your information from:

  • Loss
  • Unauthorised access
  • Unlawful processing
  • Damage or destruction

Your data is only accessed by authorised personnel who require it for legitimate business functions.

4. Sharing of Personal Information

Your information may be shared only with trusted third parties that assist in the real estate process, such as:

  • Conveyancers
  • Bond originators
  • Banks
  • Property inspectors or valuators
  • Legal authorities when required by law

These third parties are bound by confidentiality and must comply with POPIA standards.

5. Consent

By using our website or engaging with our services, you consent to the collection and processing of your personal information as outlined in this notice.
Where required, we may request written or verbal consent for specific data processing activities.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes for which it was collected
  • Meet legal, accounting, and regulatory requirements

After the retention period expires, your data is securely deleted or anonymised.

7. Cookies and Website Tracking

Our website may use cookies and analytics tools to:

  • Enhance website functionality
  • Improve user experience
  • Collect general usage statistics

You can disable cookies in your browser settings at any time.

8. Contact Information

For questions, requests, or concerns regarding POPIA or your personal information, contact us at:

Ntjingila Tsasa Trading and Projects
Email: info@property-sale.co.za
Phone: 083 433 9242
Location: Sebokeng, South Africa